Frequently Asked Questions
Everything you need to know about our plant-based skincare and your shopping experience.
Are Botnia Skincare products suitable for sensitive skin?
Yes, our formulas are crafted with organic, plant-based ingredients specifically selected for their soothing properties. However, we always recommend a patch test before full application.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund or exchange, minus shipping costs.
Are your products vegan and cruelty-free?
Absolutely. Botnia Skincare is committed to ethical beauty; we never test on animals and all our ingredients are 100% vegan.
How should I store my skincare products?
To maintain the potency of our natural ingredients, store your products in a cool, dry place away from direct sunlight.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping options to more countries soon.